Terms & Conditions
Please take a few moments to review our policies, terms and conditions.
We have a 48-hour cancellation policy of $85.00. If you need to cancel your appointment, you can call, text 704.222.5025 or 704.728.7221 or email anytime.
We ask all our clients to allow us a 2-hour window arrival time. We work with live animals and traffic, causing it difficult to schedule an exact time. If there is a severe weather warning for the Charlotte area, we reserve the right to reschedule your pet's appointment to another date. We have the right to refuse service if we believe the pet is aggressive.
By accepting this appointment, you agree to our terms and conditions for this and all future appointments.
Thank you in advance!